Covid-19 frequently asked questions
Ensuring the health and wellbeing of our employees and guests is our most important priority.
Our check-in/checkout time remains the same.
- All bed linen and towelling continues to be washed at a high temperature in accordance with latest guidelines.
- Tea and coffee-making facilities have been removed from the room, but can be provided on request
Industry leading cleaning and sanitising protocols are used to clean guest facilities, with particular attention paid to high-touch items including television remote controls, toilet seats and handles, door and furniture handles, taps, nightstands, telephones, in-room control panels, light switches, luggage racks and flooring.
Buffet breakfasts will no longer be served in the restaurant, instead, we will continue to offer a delicious a la carte breakfast service which can be enjoyed in the breakfast room or in the guest room through room service. Tables in the restaurant and bar will be arranged to ensure appropriate distancing and menus will be single-use.
Yes the restaurant and bar are open and appropriate changes to seating have been made to accommodate physical distancing. Buffet and table-side service are not available, but a delicious a la carte offering to include seasonal specials and signature dishes are served as normal.